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FAQs

Do you have additional questions about the TCM Kongress Rothenburg?

Here we have compiled the most frequently asked questions for you and provide you with answers.

If there are still any questions left, please do not hesitate to contact us. You will find all the contact details of our congress organisation under this link.

You are also welcome to ask a question on our Facebook page, which we will answer there if possible.

General questions (programme, certification, wishlist, etc.)

Participants in the TCM Kongress Rothenburg will receive a general confirmation of participation automatically by e-mail approx. 1 week after the congress.

If you are a member of the AGTCM, your AGTCM continuous professional education points will be credited automatically.

For credits for alternative practitioners of the BDH (Bund Deutscher Heilpraktiker), please request your certificate after the congress by e-mail (teilnehmer(at)tcm-kongress.de) from event lab. GmbH.

Get an overview of the certifications for continuous professional education credits:

Confirmed certifications:

  • ABORM - American Board of Oriental Reproductive Medicine
  • AGTCM - Fachverband für Chinesische Medizin
  • ASA - Assoziation Schweizer Arbeitsgesellschaften
  • FNMTC - Fédération Nationale de Médicine Traditionelle Chinoise
  • NVA/Niederlande - Nederlandse Vereniging voor Acupunctuur
  • NVTCG Zhong - Dutch Association of Traditional Chinese Medicine

Certifications applied for:

  • ACI - Acupuncture Council of Ireland (10 points per day)
  • BDH - Bund Deutscher Heilpraktiker
  • EUFOM - Belgische Beroepsfederatie van Acupuncturisten
  • HSCM - Hellenic Society of Chinese Medicine
  • IRCHM - Irish Register of Chinese Herbal Medicine
  • NNH - The Norwegian Association of Natural Medicine
  • O.T.T.O. - Italian tuina-qigong and oriental techniques practitioners
  • PA - Association of Acupuncture Practitioners
  • PTTMC - Polish Society of Traditional Chinese Medicine
  • TCM Fachverband Schweiz - (formerly SBO TCM) (Certification number 19108, group 1)

In your personal wishlist you can compile a list of the courses that are most interesting to keep a better overview.

To do so, click on "Add to wishlist" or click the heart symbol. You will find these buttons in every yellow course box in the programme.

If you create a user account for the wishlist, the courses will be saved permanently. On your next visit, you can call up your saved list again and continue editing, adding or removing courses -from your mobile phone, tablet or computer. Of course, it is free of charge for you and saving the courses is completely non-binding.
Without a user account, the courses will only be saved locally on your computer, provided you allow cookies.

Please note: Lectures in the congress planner are your personal wishlist. A reservation for courses will only happen through the booking process in the next step.

Very convenient - the courses are listed according to days. This makes it easy for you to pick out the most interesting courses from the large and sometimes overwhelming selection.

You do not have any login data yet? Please click on this link to create a new account.

Have fun browsing!

 

Generally, we endeavour to obtain information on the types of treatment from the speakers as early as possible.

You will find the most detailed information about your course in our programme. Each speaker should have provided the following information there:

  • Types of treatment (acupuncture, drug therapy, Tuina, etc.)
  • Practical experience (all levels of experience, beginner or advanced)

Both on the web programme and in the printed programme book, you will find a note for each course stating in which language it will be held and into which target language it will be translated.

Example:
Congress opening EN [DE]
This means that the opening will be held in English [EN] and translated into German [DE].

All changes to the programme can be found on our website.

It is best to check our web programme regularly to see if there are any changes or fully booked courses.

You can watch recordings of some of the lectures, courses and seminars of the booked day as a video after the Congress. The recordings are available to you free of charge until 1 September of the current congress year as part of your paid congress registration. This gives you the chance to watch more courses and learn even more from the congress contents.
A great advantage for all participants of the TCM Kongress Rothenburg.

After 1 September, some of the recordings will be available for purchase.

You can see which courses will be recorded by the camera symbol in the programme.

 

 

Yes, there will be an exhibition with many great discounts for participants at both the on-site and online congresses.

For the exhibition in the Theatersaal at Wildbad, we are working on a safe hygiene concept so that a lively exchange and strolling can take place.
Online, we will also offer digital meeting rooms and consultation hours with the exhibitors.

If the on-site congress can not take place due to official orders and/or legal prohibitions in connection with the SARS-COV2 pandemic, the AGTCM is entitled to hold the event exclusively virtually, i.e. to cancel all on-site events and to hold the congress exclusively virtually as an online congress.

In the event of the virtual realisation, however, only the registration fees for the online congress will be due. Any overpayments will be refunded to the participant. The participant is not entitled to cancel participation completely.

Further information can be found in our General Terms and Conditions.

Questions about registration

The AGTCM is the "Arbeitsgemeinschaft für Klassische Akupunktur und Traditionelle Chinesische Medizin" (Association for Classical Acupuncture and Traditional Chinese Medicine).
Click here to go to the AGTCM website, where you will find interesting information for therapists and patients.

Membership in the AGTCM costs 200 Euros per year. If you are not yet a member, you can save up to 300 euros by booking a 5-day ticket, which is considerably more than the annual fee.

But even if you are already a member of another association, AGTCM membership is worthwhile.

If you only do one further training at one of the AGTCM cooperation schools, for which you pay reduced fees as an AGTCM member, you would have already saved more than the annual membership fee.
Click here to go to the information page about the cooperation schools with contact details and an overview of where the schools are located. The schools are located in all directions of Germany, often close to the border and therefore also interesting for therapists from our neighbouring countries.
The AGTCM cooperation schools offer the highest quality standards in TCM training, many of the international lecturers who also hold courses at the TCM Kongress Rothenburg teach at these schools.

Further advantages:

The AGTCM offers its members:

  • Representation of their professional interests in public, professional world and politics.
  • The opportunity to actively participate in shaping the politics of the association and the profession.
  • Legal advice on TCM-related questions in the respective profession.
  • Billing advice on questions about fees for non-medical practitioners.
  • Reduced fees for participation in the annual TCM Kongress Rothenburg.
  • Connection to international professional organisations such as the ETCMA and the WFAS in the TCM network through the membership of the AGTCM e. V.
  • Discounted participation in training and further education events of AGTCM cooperation schools.
  • Discounted participation in study trips to the Chengdu University of Traditional Chinese Medicine, China.
  • Free participation in regional quality circles.
  • The purchase of information material on TCM and practice management at cost price.
  • Free subscription to the professional journal "Qi" published by "VSM Verlag".
  • Professional and political information through newsletters.
  • Communication platforms via regional representatives, quality circles and forums on our website.
  • The cost-effective creation and management of a website in our therapist web project.
  • Naming of all AGTCM members on a therapist recommendation list on the internet.
  • Maintenance of an internal credit system to document the continuing education of our members.
  • Discount on the AGTCM annual subscription to the video media library of naturmed-tv. For more information, please click here.

Have a look at the AGTCM website and read about the many advantages. You will also find all the registration documents there.

 

We have several cooperations with the societies that are members of ETCMA. As a member of one of these societies you will receive a special discount on the registration fee.

To find out if your society is a member of the umbrella organisation ETCMA, click here:
www.etcma.org/find-a-member

By the way, an additional membership in the AGTCM is also worthwhile for you. If you only take one further training course at one of our AGTCM cooperation schools, for which you pay reduced prices as an AGTCM member, then you have already saved more than the annual membership fee in most cases.
For more information, see the FAQ item "I read the ticket price for AGTCM members is the cheapest. What is the AGTCM, what are the other benefits of a membership and what are the costs?".

You can find an overview of the prices and conditions on our homepage.

The TCM Kongress team is looking for your active support as course tutors and cameramen/camerawomen to ensure that the largest TCM congress in Europe runs smoothly.

We are looking for course tutors for:

  • the admission control at the beginning of the courses and after the breaks
  • supervising the speakers
  • checking the course equipment 
  • counting the participants

We are also looking for cameramen/camerawomen to film the courses.

We offer you a compensation for your work as a course tutor or cameraman/camerawoman. For organisational reasons, these compensations cannot be offset with the registration fee. Therefore, please book and pay for the congress ticket and your desired course. Payouts for course tutors will be made separately on-site at the end of the congress.

As a course tutor or cameraman/camerawoman, you will receive the following compensation:

  • 25 Euros for half-day courses
  • 50 Euros for full-day courses
  • 25 Euros for special events
  • 25 Euros as a stand-in (you will be deployed as needed).

As a course tutor, you will supervise your booked course. The earlier you register for a course, the safer you can be that there is no other course tutor already.

If you are interested, please contact Alexander Kaymer (Course Tutor Management) kursbetreuer(at)tcm-kongress.de.
Please note that Mr Kaymer is only responsible for course tutors.
For further questions, please contact Ms Stefanie Bethmann (support(at)tcm-kongress.de).

Click here to see the page with the contact persons.

All on-site courses of the TCM Kongress Rothenburg must be booked in advance! Due to the current Corona regulations, you must choose a binding booking for your desired course when registering. If you only want to follow the online courses on one day, you can also indicate this in the registration.
A rebooking of the courses is possible for an administration fee of 15.00 Euros.

Despite your booking, please be present 10-15 minutes before the course start. We would like to draw your attention to the fact that admission is no longer possible after the start of the course and your reservation will be forfeited. It is not possible to change courses on-site.

All on-site courses have a limited number of participants. Please be quick and save your spot. The courses will be fully booked within a short time.

You are completely flexible when choosing the online courses. You can decide which course you want to take on the day you book and you can also switch between courses.

There is no claim for participation in a specific course or no reduction of participation fees if a course has to be cancelled. The organiser reserves the right to make changes to the programme.

Cancellations must be submitted in writing to event lab. GmbH.
Cancellations are free of charge until 1 March of the current congress year.

Please note that cancellations received betwenn 1 March and 8 April of the current congress year will be subject to a processing fee of 50% of the participation and social programme fees. Full participation fees will be charged for cancellations after 8 April.

However, for a processing fee of 15.00 Euros, the registration can be transferred to another person at any time. 

Rebookings are possible for a processing fee of 15.00 Euros. This includes rebooking from online to hybrid and vice versa, rebooking of day tickets and courses.

If you are unable to travel to Rothenburg after booking your hybrid ticket, it is possible to change the ticket to an online ticket until 8 April for a fee of 15.00 Euros. We will refund the remaining difference.

After 8 April, the difference will be retained as a cancellation fee. However, in order to give other participants the chance of a place on site, we would like to ask you to inform us urgently in case of non-arrival, as on-site participation ise even more limited this time.

Questions on the on-site congress

All information about our venues and their addresses, as well as all information about travel and contacts to accommodation can be found here.

For all information about Rothenburg and accommodation please contact the Rothenburg Tourismus Service:

Rothenburg Tourism Service
Marktplatz 2, 91541 Rothenburg ob der Tauber
Telephone: +49 (0)9861/404-800
Fax: +49 (0)9861/404-529
E-mail: info(at)rothenburg.de
Internet: www.rothenburg-tourismus.de

For opening hours see their homepage.

During the TCM Kongress Rothenburg, a free shuttle service, made possible by the support of the town of Rothenburg, will be provided for participants between the conference venues.

The shuttle bus will run between the various conference venues in the morning, at lunchtime and in the evening. Please consider walking between the Wildbad and Mehrzweckhalle takes about 20 minutes. A walk between Wildbad and Hotel Rappen is about 30 minutes.

The departure times will be published here shortly before the start of the congress and timetables will be posted at the bus stops.

Approx. 2-4 weeks before the congress, your congress documents (name badge, tickets and further information) will be sent to your main address by post. Please be sure to bring them with you to Rothenburg! No admission without your documents!

We reserve the right to charge a handling fee of 30.00 Euros if you have forgotten or lost the documents. This also applies in the event of non-delivery or loss by the post.

With your name badge you can go directly to your course.
At a central point in the Wildbad, there will be a bag counter, where you can collect your congress bag with the congress planner (with all important information on event rooms and times) and further information.

Please visit the registration counter in the Congress Centre Wildbad only in case of urgent cases and rebookings. A digital help desk will be available for general questions.

Due to the Corona regulations, we ask you to refrain from crowding and to observe the distance and contact restrictions.

After full payment and approx. 2-4 weeks before the congress, you will receive your congress documents (name badge, tickets and further information) by mail to your main address. Please make sure to bring them with you to Rothenburg!!! 
No admission to the courses without these documents!

We reserve the right to charge a handling fee of 30.00 Euros for the reproduction of forgotten or lost documents. This also applies in case of non-delivery or loss by the post.

If you have not received the documents by mail until 1 week before the congress, please contact event lab. GmbH (teilnehmer(at)tcm-kongress.de).

With your name badge you can go directly to your course.
There will be a bag counter at a central location in the Wildbad, where you can pick up your congress bag with the congress planner (with all important information about event rooms and times) and further information.

The respective course venue will be shown in our programme from around mid-April. We update this programme daily, so check again at short notice before or during the congress before the start of the course to see if there have been any changes.
On-site you will receive our congress planner with your congress bag, where all venues and rooms as well as the course times are listed.

With your course documents you will receive your name badge and tickets for your course. You can go directly to the course with these documents.

Even with a binding booking, please be there 10-15 minutes before the course starts so that we can ensure a smooth entry with security and spacing arrangements. We would like to draw your attention to the fact that once the course has started, it is no longer possible to enter and your reservation will be forfeited.

We would like to point out that there is a limit to the number of participants for all courses and that we expect most of them to be fully booked on-site.

No printed handouts will be distributed during the entire congress!

If a handout is provided by the speaker, please print it out on your own for your booked cours and bring it with you to the congress.
There won't be handouts available for all courses, so please check regularly before the congress to see if a handout is available for your courses.

It is best to bring the handouts on your tablet or e-reader if you have one of these devices. This saves paper and protects the environment.

For the handout section, you will receive an email about 1 to 2 weeks before the congress with the access data to download the handouts from the website.
For a printout on-site there will be a processing fee of 10.00 Euro per handout!

Yes, we take care of your safety!

As the organiser, AGTCM draws up an operational infection protection concept for and between employees, exhibitors, participants and service providers and observing the applicable legal situation and the occupational health protection and precautionary regulations.

All those involved are trained and informed, and the rules are openly communicated to the participants.

The general safety and hygiene rules have the highest priority:

  • Keeping a safe distance of 1.5 m
  • General obligation to wear masks
  • Hygiene - hand washing and disinfection facilities
  • Traceability of all participants

We will adapt catering for participants at short notice to the then applicable regulations and inform you in time.

The TCM Kongress team is looking for your active support as course tutors and cameramen/camerawomen to ensure that the largest TCM congress in Europe runs smoothly.

We are looking for course tutors for:

  • the admission control at the beginning of the courses and after the breaks
  • supervising the speakers
  • checking the course equipment 
  • counting the participants

We are also looking for cameramen/camerawomen to film the courses.

We offer you an compensation for your work as a course tutor or cameraman/camerawoman. For organisational reasons, these compensations cannot be offset with the registration fee. Therefore, please book and pay for the congress ticket and your desired course. Payouts for course tutors will be made separately on-site at the end of the congress.

As a course tutor or cameraman/camerawoman, you will receive the following compensation:

  • 25 Euros for half-day courses
  • 50 Euros for full-day courses
  • 25 Euros for special events
  • 25 Euros as a stand-in (you will be deployed as needed).

As a course tutor, you will supervise your booked course. The earlier you register for a course, the safer you can be that there is no other course tutor already.

If you are interested, please contact Alexander Kaymer (Course Tutor Management) kursbetreuer(at)tcm-kongress.de.
Please note that Mr Kaymer is only responsible for course tutors.

Click here to see the page with the contact persons.

Questions on the online congress

To watch the live stream broadcasting, you need to have the video conference tool Zoom. The installation on your computer or mobile device is very easy.

We recommend that you download the programme or app (depending on the device used) before the start of the congress so that you can start streaming without any problems or waiting time. Please always log in with your full first and last name when joining a zoom course.

Here is the download link: https://zoom.us/download

If you already have an account with Net of Knowledge, you can log in here. If you have forgotten your password, you can reset it here

At the beginning of May, we will automatically create an account for all registered participants who do not yet have an account at Net of Knowledge. You will then receive a registration link from Net of Knowledge before the congress.

To access the courses on the congress days, you will have to log in with your account and will always have an overview of the days you have booked.

Via Active Modules you can always see which courses are currently running and which will be running in the next few hours.

Please always log in with your full first and last name when accessing the Zoom course for an uncomplicated admission control.

 

If your login to Net of Knowledge doesn’t work please follow these steps:

(1) make sure that the email address is correct (same as you used for the registration)

(2) resend that welcome email: https://netofknowledge.com/Account/ResendWelcomeEmail

(3) Please check your Junk Mail if you haven’t received an E-Mail

if you have not received it
(4) add learning(at)netofknowledge.com to your safe-senders list and resend again

if you are logged in
(5) finish your profile and go to “My Events” and enter the TCM congress day you have booked

(6) If all this doesn’t work, please send us a different mail address (to support(at)tcm-kongress.de) you would like to use, that we can change that in the system and resend the login data.

We will open a helpdesk for the duration of the congress, where a person will always be available for questions and support during the course hours.

In addition, you are welcome to contact the hotline by phone +49 (0)341 22363428 or e-mail to support(at)tcm-kongress.de at any time.

You can also call the following numbers between 9 am - 7 pm (CET):
+49 (0)341 22363428 and +49 (0)202 60932784.

Have a look in our exhibition area during the break and find a lot of information and special offers of the exhibitors.

After the congress

Participants in the TCM Kongress Rothenburg will receive a general confirmation of participation automatically by e-mail approx. 1 week after the congress.

If you are a member of the AGTCM, your AGTCM  continuous professional education points will be credited automatically.

For credits for alternative practitioners of the BDH (Bund Deutscher Heilpraktiker), please request your certificate after the congress by e-mail (teilnehmer(at)tcm-kongress.de) from event lab. GmbH.

Get an overview of the certifications for continuous professional education credits here.

All participants in the TCM Kongress Rothenburg will receive access to the Net of Knowledge online congress platform to participate in the online courses during the congress.

Approximately 1-2 weeks after the congress, recordings of some of the courses will be available in the "Recordings" section.

We will work intensely to upload all videos of the TCM Kongress Rothenburg for you. As there are many courses over several days, this may take some time. We will send an email to all participants as soon as the videos are uploaded.

The recordings will be available for you to watch until 1 September of the current year. After that, some of the courses will be available for purchase through Net of Knowledge and other distribution partners.

Please note: Not all courses of the online congress will be available as recordings. We will inform you in time which courses can only be followed live.

Yes, some of the speakers will also offer their courses for sale this year after the congress.

You can buy them via the naturmed-AGTCM media library or Net of Knowledge and its sales partners.

See our media library here.

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